Privacy Policy

Effective Date: December 22, 2024

Dualhua.co (“we,” “our,” “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the California Online Privacy Protection Act (CalOPPA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

Information We Collect

We collect the following personal information from you when you use our website:

  • Name
  • Phone Number
  • Email Address
  • Billing Address

In addition, we collect information through cookies and tracking technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.

How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfill purchases:
    • Ensure accurate billing and payment processing for one-time payments.
  • To improve our services:
    • Monitor and analyze website traffic using tracking solutions.
    • Use cookies and session data to enhance website performance.
  • For communication:
    • Send newsletters and promotional emails if you opt-in.
    • Respond to inquiries submitted via our contact page.
  • For marketing:
    • Use retargeting techniques to advertise our business.

Your Privacy Rights

Under CalOPPA

  • Users can visit our website anonymously.
  • We will provide a clear link to this Privacy Policy on our homepage.
  • Users can contact us to update or request deletion of their personal information.

Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: You can request corrections to inaccurate or incomplete data.
  • Erasure: You can request the deletion of your personal data, subject to legal or contractual limitations.
  • Restriction: You can request a limitation on how we process your data.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Objection: You can object to the processing of your data for specific purposes.

Under CCPA

If you are a California resident, you have the following rights:

  • Right to Know: You can request details about the personal information we have collected and how it is used.
  • Right to Delete: You can request the deletion of your personal information, subject to legal exceptions.
  • Right to Opt-Out: You can opt out of the sale of your personal information (note: we do not sell personal information).

To exercise these rights, contact us via:

Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While no online service can guarantee absolute security, we strive to use industry-standard practices to safeguard your data.

Cookies and Tracking Technologies

We use cookies and sessions to:

  • Enhance user experience by remembering your preferences.
  • Analyze website traffic to improve our services.

You can control cookie settings through your browser. Note that disabling cookies may impact your experience on our website.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via: